Terms of Service
Last Updated November 22, 2024
These Terms of Service (the “Terms”) constitute a legal agreement between you (“You,” “Your,” or “Licensee”) and SaaS.group Inc. (“Keyword.com,” “Licensor,” “Us” or “We”) that governs your rights and obligations regarding access to and use of the Keyword.com website and related services (collectively referred to as the “Platform”).
Keyword.com, including all associated materials and content, is licensed to you, not sold, by SaaS.group Inc. SaaS.group Inc. reserves all rights not expressly granted to you under these Terms.
By accessing, downloading, installing, copying, or using any part of Keyword.com, you agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from using Keyword.com. You also irrevocably waive any rights under previous license agreements with SaaS.group Inc. for Keyword.com and accept that your license to use any current or prior versions of the Keyword.com software is governed solely by these Terms.
If you register for a free trial of Keyword.com, these Terms will govern your free trial. Your access to and use of the Service during the trial period is subject to these Terms, including provisions related to data usage, billing, and termination.
1. Definitions
- User: Any person or entity who uses Keyword.com services.
- Account: The account created by a User to access the Platform.
- Site: Refers to the Keyword.com website and any subdomains, interfaces, or tools associated with it, including the services provided through the platform accessible via the URL https://keyword.com, https://app.keyword.com and any other domain or subdomain operated by Keyword.com.
- Subscription: The periodic payment plan chosen by the User to access the services.
- Ranking Data: All keywords, ranking positions, ranking history, and any other SEO-related metrics that are tracked and processed by Keyword.com for your account.
- User Data: All information and content uploaded by the User to Keyword.com.
- Personal Data: Any personal information as defined by applicable data protection laws.
- Privacy Policy: Refers to the Keyword.com Privacy Policy, which governs how we collect, use, store, and protect your personal data. The Privacy Policy is available at Keyword.com Privacy Policy.
2. Our Services
The Keyword.com Platform is an online tool operated by us that provides remote access to keyword ranking data, SEO analytics, and other related metrics for managing and optimizing your search engine presence. The services provided by the Platform include, but are not limited to:
- Tracking and displaying keyword rankings, ranking history, search visibility, search volume, and other SEO-related metrics;
- Providing access to ranking data for keywords associated with your account, allowing users to download reports or export ranking information;
- Providing keyword suggestions for related projects;
- Enabling the setup, configuration, and customization of keyword tracking settings such as branding preferences, local search inclusion, and tracking metrics (e.g., CTR, search volume);
- Offering user support for the Platform and troubleshooting issues, including assistance with configuration and interpretation of data;
- Generating reports, charts, and other data visualizations according to user preferences and parameters set within the Platform;
- Allowing users to enable or disable certain features or data collection preferences, either manually or through automated settings based on their subscription plan;
- Offering users access to their ranking data and other related metrics through an API (Application Programming Interface). The API allows users to programmatically retrieve their keyword data, rankings, and reports for integration with external systems or applications. Access to the API is available based on the user’s subscription level;
- We reserve the right to store all keyword ranking data, metrics, and related reports generated by you for up to 90 days following the termination of your account. After this period, your data will be permanently deleted and cannot be recovered.
Some functions of the Platform, such as limited keyword tracking or demo features, may be offered free of charge upon registration (e.g., during a free trial period). Access to the full range of services, including advanced SEO tracking and reporting features, requires a paid subscription as per the pricing structure provided on the Site.
We reserve the right to store all keyword ranking data, metrics, and related reports generated by you for up to 90 days following the termination of your account. After this period, your data will be permanently deleted, and it cannot be recovered.
3. Registration & User Account
To access and use the services provided by Keyword.com, you must create a user account on the Platform. The registration process requires you to provide accurate and up-to-date information, including a valid email address.
By clicking the “Sign up” button during the registration process, you confirm that you are at least 18 years old, or the legal age of majority in your jurisdiction, and that you agree to these Terms and the Privacy Policy. If you are creating an account on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In this context, “you” or “your” refers to the company or legal entity.
Keyword.com allows users to register and log in using third-party services such as Google, Facebook, LinkedIn, and Microsoft. By using any of these Single Sign-On (SSO) providers, you grant Keyword.com access to your basic account information (e.g., name, email address) as allowed by the provider’s terms and your settings. You are responsible for ensuring that the account associated with the SSO provider remains secure. Should any issues arise with your SSO provider (e.g., account suspension or breach), you may lose access to the Platform until such issues are resolved.
After successfully registering, an account will be created using the email address you provided during the registration process. It is your responsibility to ensure that the information you provide is accurate and remains up-to-date. Any notifications or communications sent to the email address associated with your account will be considered valid. You are required to update your contact information on the Platform if it changes.
Master Account and Shared Users:
- The main registered account (“Master Account”) has the ability to create and manage additional shared access users (“Shared Users”) within the Platform. These Shared Users can have different levels of access based on the permissions set by the Master Account holder.
- The Master Account holder is responsible for managing these user roles and ensuring that all Shared Users comply with these Terms. The Master Account holder must ensure that there is always at least one valid admin user with an active, functioning email address to receive communications from Keyword.com.
- An “Account Holder” includes both the Master Account holder and any Shared Users created under that account. The Master Account holder is responsible for the actions of all Shared Users on the Platform.
Failure to maintain an active admin user with a valid email address may result in disruptions to your service, including the inability to receive critical notifications regarding your account and services.
As an Account Holder (including Shared Users), you must:
- Safeguard your account login details, including your password and API key, and prevent unauthorized access by third parties.
- Notify Keyword.com immediately if you suspect any unauthorized use of your account, API key, or any security breach.
- Refrain from creating multiple user accounts with the intent of circumventing Platform limitations or restrictions.
- Report any known or suspected unauthorized copying, distribution, or misuse of the Platform, services, or any data therein, and take reasonable steps to prevent it.
- Not impersonate any other person or provide false information during registration or while using the Platform.
You are solely responsible for any misuse of your account caused by your failure to comply with these responsibilities. Keyword.com is not liable for any unauthorized activities that occur due to your negligence. We reserve the right to block or permanently delete your account, including all associated data, if you breach these obligations.
4. Acceptable Use and Prohibited Activities
You agree to use the Platform and Services solely for lawful purposes in accordance with these Terms. You are prohibited from using the Platform:
- To build or attempt to build a similar or competitive product or service using any part of the Platform or Services.
- To circumvent or attempt to circumvent any security measures or access unauthorized areas of the Platform.
- To create multiple accounts for the purpose of circumventing limitations on the free tier package, such as using multiple accounts to track more than the allowed number of free keywords. Creating multiple accounts to access additional free services is a violation of these Terms.
- You must not take any actions that could lead to the unauthorized use or abuse of the Platform, including but not limited to:
- Circumventing, disabling, or tampering with any security or protection mechanisms on the Platform.
- Overloading the Platform’s servers through excessive automated requests or using the Platform in a way that negatively impacts the service provided to other users.
Keyword.com reserves the right to block, suspend, or terminate accounts that engage in any prohibited activities outlined in this section or otherwise breach these Terms. If Keyword.com detects patterns of abuse, such as the creation of multiple accounts by the same user or entity to exploit the free package, we reserve the right to block, suspend, or permanently delete those accounts without notice.
Users found to be abusing their limits, including but not limited to creating multiple accounts or sharing login credentials to bypass limitations, may have their access to the Platform terminated and all associated data removed.
5. Intellectual Property Rights
You acknowledge that the Keyword.com Platform, including the software, systems, and applications related to it, as well as the Services we provide, are protected under international copyright laws and treaties. All rights to these materials are reserved. Keyword.com retains full ownership, including all intellectual property rights, to the Platform, configurations, and Services (or any outcomes of those Services) to the fullest extent allowed by law, except for rights granted to us under third-party licenses. In addition, any suggestions, feedback, improvement ideas, or other contributions you provide concerning the Platform and Services become our exclusive property. Any third-party software or functionality available through the Platform is governed by its own license terms, which you agree to comply with. Keyword.com is not responsible for any breach of those third-party terms by you.
Using our Service does not give you ownership of any intellectual property rights in our Service or the content you access. All materials, underlying technology, modifications, and work products arising from the Services, along with all intellectual property rights therein, remain the exclusive property of Keyword.com. For clarity, except where explicitly stated, no rights other than the right to access and use the Services are granted.
The Keyword.com name and logo, along with any other trademarks displayed on the Platform, are the property of Keyword.com or its affiliates. No rights to use, reproduce, or display our trademarks or trade names are granted to you or any third party without prior written permission.
By using our Services, you agree that we may use your name, company name, and logo in marketing and promotional materials free of charge. If you wish to withdraw this consent, you may do so at any time by providing written notice, and we will cease using your name or logo without penalty.
Our status as the creators and copyright holders of the content on the Platform, as well as any identified contributors, must always be acknowledged.
If you believe that your work has been used in connection with our Services in a way that constitutes copyright infringement, or if your intellectual property rights have been otherwise violated, please notify us at [email protected]. We may request additional information from you to assess and address the alleged infringement.
You are not permitted to use any content from the Platform for commercial purposes without obtaining prior written approval from us or our licensors, or without the proper licensing agreements in place.
6. Service and Marketing Messages
By registering an account for our Service (whether free or paid), you give us permission to send email notifications to the email address you provided during registration. These notifications are necessary for the operation and improvement of the Service.
These email notifications may include, but are not limited to, updates or additions to Keyword.com features, alert notifications, weekly project summaries, and system messages. These emails are part of your use of the Service and are non-optional as they are essential for Service-related communication.
In addition, you may have the option to subscribe to our monthly newsletter, which is not required to complete the registration process. You can opt out of these marketing emails at any time by clicking the ‘Unsubscribe’ link included in each newsletter or marketing email we send you.
We may send Service or marketing-related messages either directly or through third-party providers such as MailChimp, Stripe, or Intercom.io. For more information on how we handle your personal data in connection with these services, please refer to the Keyword.com Privacy Policy, which forms an integral part of these Terms.
7. APIs
When using our Service, you may have access to Keyword.com’s Application Programming Interfaces (APIs). Your use of Keyword.com’s APIs must comply with this Agreement, as well as the guidelines provided in the API Documentation.
You agree to use the APIs in a manner consistent with all applicable laws and regulations. This includes, but is not limited to, refraining from any activities that:
- involve illegal content or activities, such as child exploitation, gambling, or infringement of intellectual property rights;
- aim to exploit minors or vulnerable individuals;
- engage in threatening, defrauding, intimidating, or otherwise harming others;
- violate any applicable privacy laws or regulations, including the General Data Protection Regulation (GDPR) and other data protection laws.
You are prohibited from redistributing, reselling, or sublicensing access to Keyword.com’s APIs, or exposing non-public content of other users obtained through the APIs without the explicit consent of the user in question.
Content accessed through our APIs may be protected by intellectual property laws. You are responsible for ensuring that your use of any such content complies with the rights granted to you, either by the content owner or as permitted by law.
Keyword.com reserves the right to suspend or terminate your access to the APIs if you breach any of these terms, or if your use of the APIs causes harm or places an undue burden on our system.
8. Site Availability
We make no warranty that the Site or Services will be uninterrupted, timely, secure, or error-free. We reserve the right to restrict, limit, or prohibit access to the Site at any time, and at our sole discretion, if we deem it necessary to temporarily shut down the Site for maintenance, updates, or other reasonable adjustments or alterations.
You may experience difficulty accessing or communicating with the Service through the Internet or other electronic services due to factors such as high Internet traffic, transmission issues, system capacity limitations, or other technical problems. Any computer system or electronic device, whether it is yours, an Internet service provider’s, or ours, may encounter unanticipated outages, slowdowns, or capacity issues. Keyword.com is not responsible for any failure or delay in performance caused by these or similar issues.
9. Subscriptions and Payments
Where applicable, you may access the Service at no cost through a free account. As a free user, you will have access to some but not all features and tools available on the Platform. To unlock additional features, you must upgrade to a paid subscription.
We offer both monthly and yearly paid subscription plans. Subscriptions are paid upfront, either monthly or annually, depending on your chosen plan. Your subscription will automatically renew at the end of each billing period (monthly or yearly), and you acknowledge that recurring payments will be charged to the credit card you provided during registration. This automatic renewal will continue until you cancel your subscription.
You can cancel your subscription at any time, but you must do so before the renewal date to avoid being charged for the next billing cycle. Upon cancellation, you will retain access to the Service until the end of your current subscription period.
You can downgrade your subscription at any time, but the downgrade will take effect only after the end of your current subscription period. If a downgrade results in a credit, the credit will be applied to your account and may be used for future subscription payments. However, credits are non-refundable and cannot be exchanged for cash.
Depending on the subscription plan you choose, you will have access to a varying number of features and usage limits. Additional usage beyond what is provided by your subscription plan may result in extra charges. All subscriptions are paid upfront, and any additional charges will be applied at the time of excess usage.
All payments must be made via credit card, and it is your responsibility to ensure that your payment information remains up to date. If a payment fails or is unsuccessful, your account may be blocked until full payment is received. If payment is not made within 90 days, your account and associated data may be permanently deleted.
10. Taxes
All prices and charges listed for our Service are exclusive of taxes. Taxes will be calculated and added to your invoice based on the applicable laws and regulations
If you are exempt from certain taxes, it is your responsibility to provide the necessary tax exemption certificates or documents required by the relevant tax authorities. Keyword.com reserves the right to review and validate any tax exemption documentation. If the documentation is deemed invalid, you will be charged the applicable taxes.
You are solely responsible for any applicable taxes. All payments must be made free of any withholding or deduction for taxes unless required by law. If any taxes or fees (including withholding taxes) are required by law, you agree to pay additional amounts to ensure that the net amount received by Keyword.com is equal to the amount originally due. We will provide the necessary tax forms to help you reduce or eliminate any withholding or deductions for taxes on payments for our Service.
11. Refund Policy
All fees paid for the Service are non-refundable. You will be billed in full for the subscription term in which you cancel, and no refunds will be provided for any unused portion of that term. This applies to both monthly and annual subscription plans.
In certain circumstances, we may, at our sole discretion, offer a refund, discount, or credit (“Credits”). However, the issuance of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to offer additional Credits.
12. Data Collection and Use
You understand and agree that Keyword.com may anonymize and aggregate any data you share with the Service, including data from your Google Analytics and Google Search Console accounts. This anonymized and aggregated data may be used without identifying you for the purposes of improving and enhancing the Service.
Keyword.com may use anonymized and aggregated data for research, analysis, product development, and marketing purposes. Any personal or account-specific data will remain confidential and will not be shared in a way that identifies you, unless explicitly authorized by you.
13. Modifications to Service
We are continuously working to improve our Service. As part of this, we may add, modify, or remove features and functionalities, and we may also suspend or discontinue the Service entirely.
You agree that Keyword.com shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
Keyword.com reserves the right to amend and change any subscription plan, including the features available within each plan, or adjust the pricing of the Service or its components at any time. Any such changes will be made at Keyword.com’s sole discretion.
14. Links
The Service may contain links to other websites or resources on the World Wide Web. As Keyword.com has no control over these external sites and resources, you acknowledge and agree that Keyword.com is not responsible for the availability of such sites or resources, and does not endorse or take responsibility for any content, advertising, products, or other materials available on or through these sites or resources.
You further acknowledge and agree that Keyword.com shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods, or services available on or through any such third-party site or resource.
15. Indemnity
You agree to indemnify, defend, and hold us, along with our agents, affiliates, subsidiaries, directors, officers, employees, and relevant third parties (such as partners, licensors, licensees, consultants, and contractors) (“Indemnified Persons”), harmless from and against any third-party claims, liabilities, losses, and expenses (including damages, settlements, and reasonable legal fees) arising from your use of the Platform, Configurations, or Services, or any breach of these Terms by you. Each Indemnified Person has the right to enforce their rights under this section directly on their own behalf as a third-party beneficiary.
16. Limitation of Liability
The Service and all information provided therein are on an “as is” and “as available” basis without any warranty.
Keyword.com does not guarantee or warrant that the Service (including any products or data) will meet your requirements, be secure, timely, accurate, error free, bug free, virus free, uninterrupted, comply with applicable law, or that Keyword.com will correct all errors.
TO THE EXTENT PERMITTED BY LAW, KEYWORD.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, PAST OR PRESENT, STATUTORY OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, AND KEYWORD.COM SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT.
TO THE EXTENT PERMITTED BY LAW, KEYWORD.COM, WILL NOT BE RESPONSIBLE FOR LOSS OF PROFITS OR REVENUES, LOSS OF USE OF PRODUCTS OR SERVICES, LOSS OF BUSINESS OPPORTUNITY, LOSS OF REPUTATION AND/OR CONTRACT, DOWNTIME COSTS, INCREASED EXPENSE OF OPERATION, LOSS OF OR CORRUPTION OF DATA, FINANCIAL LOSSES, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR DAMAGES OF ANY KIND WHATSOEVER.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF KEYWORD.COM, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICE AGAIN).
TO THE EXTENT PERMITTED BY LAW, KEYWORD.COM, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Keyword.com shall not be responsible for any delay in performance or non-performance due to any cause which is beyond the reasonable control of Keyword.com.
17. Force Majeure
Except for payment obligations, neither party shall be liable for any failure or delay in performing its obligations under these Terms due to conditions beyond the party’s reasonable control, including but not limited to acts of God, governmental actions, acts of terrorism, labor disputes, and power failures. This section does not excuse any obligation by the User to make timely payments for Services.
18. Confidentiality
Both parties agree not to disclose the other party’s confidential information to any third party during the term of the subscription and for two (2) years after termination. Confidential information includes, but is not limited to:
- Subscription account data, customer data, pricing information, and User content;
- Any information marked as “confidential” or reasonably expected to be confidential at the time of disclosure;
- Any proprietary Platform or Services information provided prior to public release.
Confidential information does not include information that:
- Becomes public without breach of this section;
- Is independently developed without access to the other party’s confidential information;Is lawfully received from a third party; or
- Is required to be disclosed by law or by governmental authority.
If we are contacted by a third-party regarding your data extraction activities, we may suspend your use of the Platform or Services without disclosing your information unless compelled by a court order. If required to disclose information under legal compulsion, you agree to indemnify us from any claims or damages resulting from such disclosure.
In the event a third-party claims against us related to your actions, we reserve the right to remove any content stored or transmitted by you on our servers. You agree to provide all necessary cooperation and reimburse us for any expenses incurred due to legal disputes involving your actions.
19. Notices
All notices required by these Terms, or given in connection with this License, will be considered delivered as of the date they are emailed to you or posted on the Site. The email address provided by you at the time of Account creation shall be considered the official email address for notices and requests related to this License.
Keyword.com is not responsible for any issues related to the deliverability of notices due to changes in your email address. It is your sole responsibility to notify us of any changes to your email address to ensure you receive all communications and notices.
20. Contacting Keyword.com
You may contact Keyword.com by email at [email protected] or via the Platform Chat. By reaching out to Keyword.com, you grant us the right to use any ideas, information, designs, or other material included in your communication, unless you explicitly reserve such rights in writing.
Any comments, suggestions, or feedback you provide to Keyword.com may be used or acted upon at our discretion, without any obligation or compensation to you.
Please note that email is not a secure or guaranteed medium of communication. Emails should only be considered received by Keyword.com if you receive a manually created response confirming receipt.
21. Final Provisions
These Terms and any other contracts and legal relationships concluded by and between us (unless otherwise explicitly provided) shall be governed by the laws of the State of Nevada in the United States. Any disputes arising here from between us shall be resolved by the courts of the State of Nevada in the United States. Notwithstanding anything to the contrary set out in this Paragraph 21.1, the User agrees that we shall have the right to pursue any remedies available at law or equity, under these Terms of Use, any Contract or otherwise, in any convenient forum under the laws prevailing in that territory, arising from the User’s acts or omissions.
Where we enter into a Contract with you and there is a conflict between any provision of the Contract and these Terms of Use, the specific provision in the Contract shall prevail.
Should any of the provisions hereof be ascertained as invalid, ineffective or unenforceable, upon mutual agreement such a provision shall be replaced by a provision whose sense and purpose comes as closely as possible to the original provision. The invalidity, ineffectiveness or unenforceability of one provision shall not affect the validity and effectiveness of the remaining provisions hereof.
If you have any questions regarding the Terms of Use, please contact us through [email protected]